Sterling Doors
Sterling Doors

Installation Service

Installing a New Door

One of the best improvements you can give your home and one of the most rewarding too is changing your doors.   

Doors are an important part of the home, whether they are external or internal. External doors, such as the front door, provide a first impression of your property as well as security and privacy. Internal doors can help reduce heating and cooling bills and can reduce noise. No matter if you are choosing an external or an internal door, you need to choose one that fulfils your requirements.

 External doors need to be stronger and more durable than internal doors for security reasons. Choosing a solid door and fitting it with a reputable locking system will keep your family and belongings safe and secure.

Hanging doors: Hanging a door in a door frame seems like a simple enough task, but doing it incorrectly can result in uneven gaps in the spaces around the door or worse, a door that won't even latch. Our Quality Tradesman Trim your NEW door to fit your existing frame on site.

STEP 1: You purchase the door from us

STEP 2: We measure the door opening

STEP 3: Mark the door for trimming

STEP 4: Trim the door

STEP 5: Check if the door fits

STEP 6 :Cut hinge recesses and screw hinges

STEP 7 : Drill for Lock handle

STEP 8 : Install door

Finishing

Immediately after fitting, and prior to hanging, the entire door, including the top and bottom edges must receive two coats of paint, varnish or sealer (for further information please refer to the Pre-finishing section ).

Awnings, flashing and weather stripping is recommended for entrance doors exposed to weather.

When fitting door furniture to non-solid construction doors, care should be taken not to enter hollow areas.

Paint Finishes

We recommend:

  •  Exterior : Dulux Weathershield<
  •  Interior :   Dulux Aqua Enamel

 Exterior finishes must be used on external doors. It is recommended that enamel paint be used on exterior doors. If the door is exposed to direct sunlight, avoid dark colours to reduce the risk of heat distortion. Satin or semi-gloss paints produce the best results. High gloss finishes on hollow core RMDF doors are not recommended. Apply one coat of primer to both faces, sand lightly in the direction of the grain, apply another coat of undercoat, finish with two coats of enamel colour. Remember to properly seal the top, bottom and sides, including behind hinges. Always follow the paint manufacturers instructions closely. The The procedure for internal doors is the same, however enamel or acrylic paints may be used.

Stain Finishes

Before applying stains, all surfaces must be clean and dry. If light sanding is required, sand in the direction of grain only. Avoid cross sanding as this will only exaggerate when stained. Stains do not offer any protection against the elements so a sealer must be used. Because staining is a specialised technique, manufacturers instructions must be closely followed.

Door Warranty

Hume Doors ( Manufacturer )

Terms & Conditions

Natural variations in the colour, texture or grain pattern of the wood or MDF are not to be considered defects. Doors must be accorded reasonable treatment by the purchaser and should be stored or hung in dry buildings and not in damp, moist or freshly plastered areas. The utility or structural strength must not be impaired in the fitting of the door, the application of hardware, or cutting and altering of the door for lights, louvres, panels or any special details. A maximum of 3mm may be trimmed from any door. Normal “show-through” of frame components in doors shall not be considered a defect. Entrance/solid doors up to 2040 x 820 require three hinges, larger doors require four hinges or pivot system.

ENTRANCE DOORS SHOULD BE HUNG IN WEATHER PROTECTED AREAS.

Doors that are installed in a fully exposed situation including opening out doors will not be warranted unless there is adequate overhead protection.

Immediately after fitting, and prior to hanging, the entire door, including the top and bottom edges, must receive two coats of undercoat and two coats of paint. If staining, exterior grade varnish or sealer must be used and its application to be equivalent to paint finish, to prevent absorption of moisture. Semi gloss or satin finishes are recommended for all doors to reduce “show-through”.

Exterior finishes to be applied strictly in accordance with paint manufacturers instructions. Entrance and exterior doors should be finished in light reflective colours to reduce the risk of heat absorption which may cause warping. DARK COLOURS MAY VOID WARRANTY. Regular maintenance should be provided to prevent deterioration. Where any legislation provides for remedies for the Company’s breach of a condition or warranty whether statutory or otherwise, then, at the Company’s option, the customer’s sole remedy for such breach except a breach of Section 69 of the Trade Practices Act will be limited to: such remedy, or the repair of the products, or the replacement of the products or the re-supply of the products; or the payment of the cost of replacing the products; or the cost of having the services supplied again; or the re-provision of the services. No claim will be accepted unless notified in writing to the Company within seven (7) days of the date of delivery of the products or the supply of the services.

The Company will not be held responsible for additional charges of hanging, painting or other charges arising from the replacement of doors. Any such defects must be brought to the attention of the manufacturer ( Hume doors ) when discovered and in any event within five years from the date of shipment by the Company. The Company is not liable to reimburse any purchaser for doors repaired or replaced without the prior written consent of the Company to such repair or replacement. The Company will not assume responsibility for doors which become defective because of failure to follow these conditions or hazards of shipment or storage, after doors leave the control of the Company. The Company will not be liable for any costs, claims, damages or demands arising from the personal injury, loss or damage whatsoever occurring to the customer or its agents, servants as a result of either acts or omissions of the customer. The Company will not be liable for any consequential loss or damage, whether due to its negligence or otherwise. The Company will not be liable to the customer for the Company’s failure to comply with its obligations to the customer due to any cause beyond the Company’s reasonable control and the Company’s obligations affected by such cause are suspended while the cause continues to prevent or hinder the Company’s performance.

Interpretation of Warp

Warp shall be interpreted as meaning the cupping/bowing or twisting of doors. It refers to distortion within the door itself and not its relationship to the jambs or frame in which it is hung. Warp exceeding 5mm for doors up to 2100 x 920mm, 6mm for doors over 2100 x 920mm and up to 2340 x 920mm and 8mm for doors up to 2340 x 1200mm shall be considered a defect. Doors in excess of 2340mm high or 1200mm wide are not guaranteed against warp.

Exclusions

The guarantee against warp does not apply to the following:

a. Doors with face veneers of different species.

b. Doors that are improperly hung or do not swing freely.

c. External flush doors which have been painted or stained dark colours, or different colours each face.

Experience has demonstrated that when warp occurs after doors have been delivered to storage or building sites, it is usually due to improper storage or adverse moisture conditions after hanging and not to faulty manufacture. The Company will accept no responsibility for doors when moisture content of the timber falls below 12% or exceeds 18%. The Company will not accept responsibility for conditions wholly beyond its control. However, the Company should be consulted promptly if excessive warping occurs to provide assistance in overcoming the difficulty.

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